Casper Full Review
Casper has an overall score of 3.0 out of 5 stars, giving it a ranking of 7 of 24 online mattress brands.
To calculate Casper's score, we look at a range of factors and compare them with other brands in the mattress-in-a-box space. We look at overall brand popularity, Casper's price point compared to other bed-in-a-box service, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, cooling features, motion isolation, low-odor mattresses, eco-friendliness, hypoallergenic features, sex compatibility, mattress guarantee and back pain support. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Casper was rated 4.0 out of 5 stars for price competitiveness.
Casper has competitive pricing, and is priced a bit lower than its competitors. We looked at Casper's pricing for one or more popular products within its industry, then compared Casper's prices vs. other similar mattress-in-a-box brands. Based on this analysis, Casper turned out to be slightly less expensive than other brands in the mattress-in-a-box industry.
Here's how Casper's prices compare with its competitors:
Please refer to Casper's website for more details on their products and pricing, or review our updated price comparison grid to compare Casper's prices with competitor brands in more detail.
— Knoji Staff reviewed Casper on November 15, 2018, Read 1 price point review.
Out of 1 review
, Casper was rated 4.5 out of 5 stars for eco-friendly materials.
Consumer Reports found that Casper mattresses “are compliant with Oeko-Tex Standard 100 for the top latex layer alone; the rest of the bed is labeled CertiPUR-US.” Oeko-Tex standard means it has set limits for the emission of harmful chemicals and bans the use of certain chemical flame retardants, colorants, and allergenic dyes. CertiPUR-US, a lower standard, means certain substances like PDBE are prohibited and testing is required for formaldehydes.
Accordingly, the Casper website claims their foams are made without ozone depleters, PBDE flame retardants, mercury, lead and other heavy metals, formaldehyde, and phthalates. They also say they “are Low VOC (Volatile Organic Compound) emissions for indoor air quality.” Non Toxic reboot says their use of polyurethane foam would not be recommended for a non-toxic lifestyle.
— Giselle Krachenfels reviewed Casper on November 6, 2018, Read 1 eco-friendliness review.
Out of 2 reviews
, Casper was rated 4.0 out of 5 stars for hypoallergenic mattress features.
Out of 2 reviews
, Casper was rated 4.0 out of 5 stars for motion isolation features.
Casper's website says that they provide better movement isolation than traditional boxsprings, and that a partner's movements won't be felt if they're more than 6 inches away. Sleep resource Sleep Like the Dead rated Casper mattresses between a B and B- for motion isolation. Sleep Delivered compared Casper and Leesa mattresses, and found that movement is more easily felt on a Casper mattress. Mattress Guides, however, gave Casper a 4.7/5 star score for motion isolation, saying “The sinkage in lying position is between 1 and 1.5 inches, and it measures 2 inches while sitting, which is great.”
— Giselle Krachenfels reviewed Casper on November 6, 2018, Read all 2 motion isolation reviews.
Out of 4 reviews
, Casper was rated 4.8 out of 5 stars for cooling features.
Sleepopolis's review of Casper rated their Cooling factor 4.5/5 stars, saying “ The proprietary foam in the comfort layer provides some excellent cooling and helps to dissipate the heat from the memory foam.” They also included Casper in their article “Best Cooling Mattresses,” calling it the best budget option. Casper's website says breathable comfort foam keeps their mattresses cool, a claim they backed up with thermal imaging test and sweat tests. Mattress Clarity's review describes how “the upper layer is open-celled, so the foam is allowed to breathe. It helps dissipate heat, keeping you cool while you sleep.”
— Giselle Krachenfels reviewed Casper on November 6, 2018, Read all 4 cooling features reviews.
Out of 1 review
, Casper was rated 2.0 out of 5 stars for off-gassing reduction.
Casper's website says this about a possible smell:
"Any new product can have a mild scent upon unboxing. Should your Casper mattress have a scent, it will dissipate in a few hours in a well-ventilated room. Though our water-based adhesive is more expensive, it eliminates unnecessary chemicals in your bed, which was a very important factor in our design process."
Tuck.com's review rated Casper as Fair (below Good, Very Good, and Excellent) for Off-gassing and said, "Some Casper owners report moderate off-gassing when the mattress is new."
Sleep Like the Dead's review said, "About 8% of Casper owners (1 in 13) report an enduring unpleasant initial odor – a rate somewhat higher than that of most competitors." They rated Casper's various mattresses a C or C-.
— Giselle Krachenfels reviewed Casper on November 13, 2018, Read 1 low-odor mattresses review.
Casper eCommerce Store Ratings & Features
High-level summary of Casper store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Casper Discounts for Veterans, Seniors & Students
Casper Shipping & Returns Policies
Casper offers good service and support when it comes to shipping, returns and exchanges. Specifically, Casper offers the following shipping and returns policies: free returns & exchanges
. Casper did not offer the following shipping and exchanges features at the time of our last research: free shipping
Casper Payment Methods Accepted
Casper Pricing Matching & Special Couponing Policies
Casper does not currently offer any specific price matching or special couponing features for customers. Casper does not offer the following pricing and couponing features at the time of our last research: price matching
. Check for any updates on casper.com